Cancelling or Changing your appointment

If you are unable to keep your appointment, please let us know so that we can offer it to another patient.

To cancel your appointment:

  • reply CANCEL to your appointment reminder text message
  • using the GP online system via the link at the top of this page
  • phone us on 01388-817777, Monday to Friday 8 am to 6 pm
  • use your NHS account (through the NHS website or NHS App)

Page last reviewed: 28 July 2025
Page created: 28 July 2025