Form to open eConsult webpage

NHS plea to choose the right service as pressures increase

The NHS in the North East and North Cumbria is calling on the public to help as pressures increase in hospitals, GP practices and the ambulance service during the summer months.

Health services in the region are currently experiencing very high levels of demand and NHS leaders are asking for support from the public by; getting vaccinated if they haven’t already, choosing the right service for their health need and by thinking ahead about their own health and what they can do to stay well.

The call for the public to help and take-action comes as NHS teams are seeing an increase in Covid infection rates including hospitalisation – although thankfully not anywhere near previous levels during the pandemic. The rising infection rates has also resulted in an increase in staff absences.

Emergency and other urgent walk-in [read more...]

Added:  09/07/2022

Online booking of some appointments

For a trial period, the Practice are releasing some appointments which can be booked using your SystmOne online account or your NHS App up to two weeks in advance.

Appointments are available to book online with Dr Patil, Nurse Practitioner Debbie Findlay and Phlebotomist Karen Applegarth (Blood tests only).   These appointments will be released to online booking at the same time they are released to Reception for booking by phone or at Reception.

If booking a blood test, please ensure the test has been pre-requested by a clinician.  Karen will be unable to carry out a blood test without that authorisation. 

When booking the appointment please enter a reason for the appointment as Reception may need to contact you to change your appointment if there is a more appropriate clinician to deal with your issue.

Added:  15/07/2022

Changes to the way health and care services are planned and delivered

Over recent years, the way health and care services are planned and delivered has been changing to better meet our health and care needs. On 1 July 2022, the new ways of working will be formally established with the creation of 42 statutory integrated care systems.

Integrated care systems are local partnerships made up of all the public services that provide health and care in your local area - the NHS, GPs, local councils and the community, voluntary and social enterprise sector.

Each includes an integrated care board and an integrated care partnership. Together they plan how best to deliver these services to meet the needs of local people. Clinical commissioning groups (CCGs) will be closed down and their relevant legal functions will transfer to integrated care boards.

These new ways of working will help deliver important priorities including addressing the COVID backlogs, improving access to primary and urgent care and tackling health inequalities. You can find out more by visiting the integrated care section of NHS England's website.

Added:  01/07/2022

Abusive Behaviour

At St Andrew’s Medical Practice we operate
zero tolerance policy and we will not accept
any abusive language or physical abuse to
any of our staff . If any patient is abusive or
physically abusive towards our staff you will
be removed immediately from our Practice
list and you will have to register with another

Updated:  22/08/2021

Order your repeat medicationsCancel your appointmentAccess Summary Care Record
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website