If you take medication on a long-term basis these medicines may be on a repeat prescription which you can request without needing to see your doctor.
You may order your repeat medication in any of the following ways:
- Online from the Home Page of our website or direct at https://systmonline.tpp-uk.com
Note you must be registered to use this service
- By posting or handing in your repeat order form at the Practice
- By phone after 10:30am on 01388-817777
Remember – Don’t tick every box on your repeat prescription if you don’t need every item. You will still be able to order these medicines in the future.
Special arrangements will be made for patients who are not able to order their repeat medications themselves.
Please note: If you call into the St Andrew's premises for any of the following reasons, please go to the Dispensary Hatch. The Dispensers will help you with your medication requests and hand out prescriptions.
- To collect a paper prescription
- To query a prescription (any medication queries)
- To order a prescription
If you wish your repeat prescription to be returned by post please enclose a stamped addressed envelope.
Please allow 2 complete working days (48 hours) before collecting your prescription, remembering to make allowance for weekends and public holidays. Prescriptions will not be issued to children.
Please note the pharmacy may need and additional 24 hours to obtain and dispense the medication.
Does your pharmacist order
your repeat prescriptions?
From the 1st of September 2019, pharmacies will not be able to order medicines on your behalf. You will still receive the medicines you need but you will need to order your repeat prescriptions directly from the practice by:
From 1st September we cannot accept repeat requests from pharmacies. You will need to order prescriptions from the practice when you have 7 to 10 days of medicines left.
Why is this happening? It is much safer as your practice can monitor and discuss with you what medicines you may need and no longer need. Under the old system, some patients built up a stock of unused medicines. This will also save money by reducing medicine waste that can be used on healthcare for us all.
You can download a pdf version of the CCG's patient information leaflet here.
Electronic Prescription Services (EPS)
We recommend you use EPS to have your prescription sent to the pharmacy of your choice. Once you have selected the place you wish to collect yours medicines the Practice will send the prescription electronically. This means that you will have more choice about where you get your medicines because they can be collected from a pharmacy near to where you live, work or shop and you will not need to pick up a paper prescription at the Practice.
For more information go to NHS Electronic Prescription website.
Please contact Reception to register.
All repeat medications must be reviewed on a regular basis. Notification of your next review date will appear on your repeat slip.
This review takes place at least once a year and is usually carried out at an appointment with a health care professional. The reason for this is that the prescribing clinician holds clinical responsibility for the medication issued.
Some simple prescriptions such as certain single items and skin treatments can be completed by a telephone consultation. Your doctor will inform you if your prescription is suitable for telephone review.
We may not continue to issue repeat medication without this periodic review, so please ensure you book an appointment to avoid unnecessary delays to further prescriptions.