St Andrew's Medical Practice - Information about the doctors surgery opening hours, appointments, online prescriptions, health information and much more

Patient Survey - Winter Vaccinations

The NHS North of England Commissioning Support Unit would like to understand more about why people are deciding to get vaccinated against Flu or COVID-19 or a choice of one over the other.

They are asking patients across the North East and North Cumbria area for their thoughts.

The survey will only take a couple of minutes to complete and your personal details will not be recorded. Your feedback will help us make improvements.

The survey is open until 5pm on 31^st January 2025 and can found at https://forms.office.com/e/PjhRQbTsAA?origin=lprLink Or by scanning the QR Code below:

Added; 15/01/2025

What is the difference between cold and flu

Click here to go to the NHS Flu information website.

Added; 07/01/2025

Telephone System Update

We have launched our new telephone system which enables you to choose a call back option. Instead of waiting on hold to be served, you will have the option to request a call back.

The call-back feature is an automated system that allows us to set a parameter number of callers for the queue. Once that limit is reached you will be offered the call-back option. You will be offered to dial ‘1’ for the call-back option which will hold your position in the queue as if you were still on the phone.

The system will then ring you back when you have reached number one in the queue. That means that rather staying on hold, you can carry on with your day or rest if you are feeling unwell.

Note however, that if you have a private or withheld number, you will not be offered the option as the system is unable to call you back.

Updated; 30/12/2024

Know which service to use in Co Durham

Click to download this document in pdf form.

Updated; 04/07/2024

Healthy Start Vitamins

Did you know, if you are pregnant or have a child under 4 and have a Healthy Start card you can collect free vitamins for you and your child from all of the local Family Hubs?

To find out more about the benefits of Healthy Start vitamins and where to collect them https://www.healthystart.nhs.uk/getting-vitamins/

Updated; 01/01/2025