To enable the Practice to monitor your satisfaction with the eConsult service, could we request you agree to complete eConsult survey at the end of the consultation.

Flu Vacinations Postponed

The Practice is being forced to cancel appointments for the winter flu jab after the NHS’s biggest provider warned that it could not deliver supplies for up to two weeks due to “unforeseen road freight challenges”.

Further information will be posted here as soon as it is available, and we have had a new delivery date confirmed.

We are very sorry for any inconvenience caused.  Please do keep checking back here for further information.

Please do NOT phone the Practice about this, no further information is available at the current time.

Updated: 16/09/2021

Cancellation of Blood Tests

You may have heard that there is a shortage of most main blood tube supplies. 

In accordance with NHS guidance, we are having to temporarily cancel all blood testing except for those the doctors deem clinically urgent such as hospital admission, two week wait referrals. 

Patients with existing appointments are being contacted and asked to ring the Practice at the start of October to rebook.

Updated:  16/09/2021

Added:  06/09/2021

Abusive Behaviour

At St Andrew’s Medical Practice we operate
zero tolerance policy and we will not accept
any abusive language or physical abuse to
any of our staff . If any patient is abusive or
physically abusive towards our staff you will
be removed immediately from our Practice
list and you will have to register with another
Practice.

Updated:  22/08/2021

Wearing of face masks in the surgery

Public Health England’s infection prevention control guidelines and hospital visiting guidance are set to remain in place for all staff and visitors.

That means NHS visitor guidance will stay in place across all health services including hospitals, GP practices, dental practices, optometrists and pharmacies to ensure patients and staff are protected.

Staff, patients and visitors will also be expected to continue to follow social distancing rules when visiting any care setting as well as using face coverings, mask and other personal protection equipment.

Can we please ask that you wear some form of face covering, either a scarf or mask when you attend the surgery.  Failure to do so will result in you being refused entry. This does not apply to children under the age of 4 or those that are exempt.

Click here for NHS England guidance.

Updated:  16/08/2021