Practice Management

Tracey Martin

Practice Manager

Bev Barrett

Assistant Practice Manager

The Practice Manager / Assistant Practice Manager are responsible for ensuring that our Practice runs smoothly and efficiently. They are responsible for the administration of the practice. If you experience any difficulties with arrangements, or have any suggestions for improving our services please arrange to discuss these with her.

Reception

Elaine Robinson (Reception Supervisor)
Terri Bartlett
Tina Bartlett
Louise Bell
Kelsey Bradley
Caroline Burnage
Jake Carlisle
Lee Cleave
Michael Doughty
Lara Hope (Apprentice)
Lauren Local
Lauren Mawson
Tracy Newman
Angela Nichol
Rob Pringle
Nicola Rhymer
Rebecca Rutherford
Carolyn Sim
Catherine Smethills
Geraldine Smith
Val Timms

Our Reception team led by the Assistant Practice Manager will normally be your main point of contact with the Practice either on the phone or at the Reception desk.   All our receptionists are fully trained and between them have completed many courses including customer service, occupational health & safety, medical terminology and basic life support.  You will find they are all friendly, polite and approachable, and are there to assist you in any way they can as efficiently as possible.

Life can get hectic on the Reception desk at times and emergencies only ever happen when there is a queue at the desk and every phone is ringing!  We do appreciate your patience if circumstances cause a delay in dealing with you.

Updated:  01/12/2021

Secretaries

Louise Anderson
Maureen Rodgers
Donna Urwin

Normally hidden away with their word processors, they provide the secretarial services that keep the practice running efficiently and smoothly.  They may also be the people who contact you to advise of hospital appointments or remind you of regular appointments at the surgery or who make your hospital appointments via the Choose and Book system operated at the surgery.

Updated:  01/12/2021

 
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