If you take medication on a long-term basis these medicines may be on a repeat prescription which you can request without needing to see your doctor.
You may order your repeat medication in any of the following ways:
- Online from the Home Page of our website or direct at
- Via the NHS App on your smartphone
- By posting or handing in your repeat order form at the Practice
- By phone between 11:30am and 1pm and between 2pm and 4pm on 01388-817777 (option 3)
Note the first two options require you to be registered for on-line access and have selected a default pharmacy to which your repeat medication will be sent.
Click here for more information about EPS
Remember – Don’t tick every box on your repeat prescription if you don’t need every item. You will still
be able to order these medicines in the future.
Special arrangements will be made for patients who are not able to order their repeat medications themselves.
If you wish your repeat prescription form to be returned by post please enclose a stamped addressed envelope.
Please allow 2 complete working days (48 hours) before collecting your prescription, remembering to make allowance for weekends and public holidays. Prescriptions will not be issued to children.
Please note your pharmacy may need and additional 24 hours to obtain and dispense the medication.
You may wish to order your repeat medication using the Electronic Prescription Service which means you can order on-line 24/7 on your computer or via the NHS App on your smart phone.
NOTE: If you have repeat medication at your current practice, please make an appointment to see one of our Advanced Nurse Practitioners or Doctor for a medication review. As St Andrew’s has clinical responsibility for any medication issued to our patients, we must carry out a medication review before issuing any repeats.
Electronic Prescription Services (EPS)
We recommend you use EPS to have your prescription sent to the pharmacy of your choice. Once you have selected the place you wish to collect yours medicines the Practice will send the prescription electronically. This means that you will have more choice about where you get your medicines because they can be collected from a pharmacy near to where you live, work or shop and you will not need to pick up a paper prescription at the Practice.
You can use the EPS regardless of how you order your repeats - just let us know the pharmacy of your choice.
For more information go to NHS Electronic Prescription website.
Please contact Reception to register.
All repeat medications must be reviewed on a regular basis. Notification of your next review date will appear on your repeat slip.
This review takes place at least once a year and is usually carried out at an appointment with a health care professional. The reason for this is that the prescribing clinician holds clinical responsibility for the medication issued.
Some simple prescriptions such as certain single items and skin treatments can be completed by a telephone consultation. Your doctor will inform you if your prescription is suitable for telephone review.
We may not continue to issue repeat medication without this periodic review, so please ensure you book an appointment to avoid unnecessary delays to further prescriptions.